Legal Policy

Shipping Policy

Velour Garments is an official FedEx® partner, which means all orders are covered by express international shipping (24-72h) with tracking and phone updated notifications.

Fulfillment Turnaround and Shipping Times:

  • Individual Orders: 2-7 business days after purchasing.
  • Bulk Orders: Shipping time always depends on the quantity, Wholesale orders may ship within 1-5 weeks after placing the order. Please keep in mind we are an small studio manufacturing each and every piece to the detail. 

All shipping updates will be notified automatically through email and phone number if provided.*

For any updates on your order / inquires about shipping please get in touch with us through email.

support@velourgarments.com

 

 

Refund Policy

All sales are final. No refunds or exchanges.In the off chance that your order is defective or wrong sized / you were sent the wrong item please email us at:

support@velourgarments.com