Legal Policy

Shipping Policy

Velour Garments is an official FedEx® partner, which means all orders are covered by express international shipping (24-72h) with tracking and phone updated notifications.

Fulfilment Turnaround and Shipping Times:

  • Individual Orders (1-5 pieces): 2-7 business days after purchasing.
  • Bulk Orders: Shipping time always depends on the quantity, Wholesale orders may ship within 1-5 weeks after placing the order. Please keep in mind we are a small studio manufacturing each and every piece to the detail. 

All shipping updates will be notified automatically through email and phone number if provided.*

For any updates on your order / inquires about shipping please get in touch with us through email.

support@velourgarments.com

 

 

Refund Policy

All sales are final. No refunds or exchanges.In the off chance that your order is defective or wrong sized / you were sent the wrong item please email us at:

support@velourgarments.com